Responsible Gaming Tools & Player Protection

Take control of your spending with flexible limit settings that work for your budget. Set daily, weekly, or monthly deposit limits that automatically prevent you from spending more than you're comfortable with. Our loss limit feature stops play once you've reached your predetermined threshold for any given period. These limits activate immediately and can only be increased after a 24-hour cooling period—giving you time to reconsider any changes. You can decrease limits instantly anytime, and all limits reset automatically based on your chosen timeframe. These tools aren't just numbers on a screen; they're your financial safety net, designed to keep gaming enjoyable without compromising your financial stability.

Sometimes the best choice is stepping away, and we make that process straightforward and supportive. Choose temporary self-exclusion for periods ranging from 24 hours to 6 months, or opt for permanent exclusion if that's what's best for you. During any exclusion period, your account becomes completely inaccessible—no logins, no deposits, no gameplay. We'll also block any promotional communications during this time. Temporary exclusions lift automatically at the end of your chosen period, but you'll need to contact our support team to reactivate your account. Permanent exclusions require a more thorough process and cannot be reversed easily. This isn't about judgment; it's about giving you the space and time you need to maintain a healthy relationship with gaming.

Time flies when you're having fun, but our reality check system keeps you grounded in the present moment. Set session reminders that pop up at intervals you choose—every 30 minutes, hour, or longer. These gentle notifications show exactly how long you've been playing and how much you've spent during your current session. You can dismiss them and continue playing, or use them as natural break points to step away. Our session management tools also let you set maximum session lengths, automatically logging you out when time's up. Think of these features as your personal gaming assistant, quietly keeping track so you can focus on enjoying yourself without losing sight of time or spending.

Need a short break but not ready for full self-exclusion? Our cooling-off feature gives you breathing room when emotions run high or you feel like taking a step back. Choose cooling-off periods from 24 hours up to 30 days—perfect for when you want to pause and reassess without making permanent decisions. During cooling-off, your account remains secure but inaccessible, and we'll pause all promotional communications. Unlike self-exclusion, you can request early termination of a cooling-off period by contacting support, though we'll encourage you to consider completing your chosen timeframe. This tool is particularly valuable during stressful periods in your life when clear decision-making might be compromised. It's a middle ground that respects your autonomy while providing the protection you need.

You're never alone in this journey. We've partnered with leading responsible gambling organizations to provide immediate access to professional support and resources. Connect directly with GamCare for free confidential support via phone, live chat, or email. Access BeGambleAware's comprehensive online resources, including self-help guides and treatment finder tools. Join Gamblers Anonymous meetings in your area through their extensive network. Our support page includes direct links to national helplines, online counseling services, and local support groups. We also provide a confidential self-assessment questionnaire that helps identify potential gambling problems early. Remember, reaching out for help shows strength, not weakness. These organizations understand exactly what you're going through and offer judgment-free support tailored to your specific situation.